Privacy policy

TODO: have this policy reviewed by a lawyer for GDPR (EU/UK buyers) and China’s PIPL before launch.

Who we are

Footline Supply Co., Ltd., Jinjiang, China (“we”). Contact: sales@footline-supply.com.

What we collect

When you send a quotation request or contact us, we collect the details you provide: name, company, email, phone or messaging ID, country, your requirements and any files you upload. Our server also records standard technical logs (IP address, browser, time of request) for security.

Why we use it

• To reply to your request and prepare quotations (steps taken at your request before a contract).
• To manage orders and deliveries if you become a client (performance of a contract).
• To keep our website secure and prevent spam (legitimate interest).

We do not sell personal data. We share details with manufacturers or logistics partners only when needed to quote or fulfil your order.

How long we keep it

Enquiry data is kept for up to 3 years after our last contact, or longer where required for accounting and tax records of orders.

Cookies

This website uses no cookies, only essential browser storage (for example, your quote list). To show our most viewed products, we count how often each product page is opened. Only a total per product is stored; no personal data is kept. To stop one visitor from inflating the numbers, the IP address is turned into a short code that cannot be read back and is only used for the current hour. If we add analytics, we will ask for your consent first.

Your rights

You can ask to access, correct or delete your data, or object to its use, by emailing sales@footline-supply.com. If you are in the EU or UK you may also complain to your data protection authority.

International transfers

Our team is based in China, so data you send us is processed in China. We protect it with access controls and encrypted connections.